
So if we talk about about India , at present India reported over 3.46 lakh Covid-19 cases in 24 hours ending 9 am Saturday(24th April’21), making it the highest single-day spike in the country so far. This is also the most number of Covid cases reported in a day in any country in the world.

This pandemic situation has experienced lots of financial distress in different industries. During COVID 19 situation, most consumers switching to online shopping. As a result, this has created tremendous opportunities for e-commerce retailers. For sure being digitized is always the new Game changer and especially for post-COVID 19 situations.
Users are presently routine with this and there is no assumption that users will return back to malls or not, on the off chance that they will, the rate will be less and needs will change like touchless help.

Looking after this situations retailers are under pressure to expand their online presence and how they will regain their business with their actual target audiences. The closure of malls and different stores are a part of lockdown to stop the spreading of Coronavirus, which are now slowly reopening the business with government COVID-19 safety measures. The real challenge with the delivery part which connects an online retailer to an online shopper.

E- commerce market also needs a great shipment capacity with new transport partnerships to meet increased online orders as we said online is a vast platform, from another corner of the world anyone can ping you and place their order.
In this pandemic situation safety of the product is the priority for the whole circle. As safety is at first, this is for employees also who are working for your online business as well. For e-commerce businesses, the challenges include maintaining delivery services and ensuring customer needs are fully met.

Now as off we got to know that more and more number of people switching to online shopping, it’s a critical job for the retailer to meet the capabilities of eCommerce, there are lots of coding and technology involved behind a quick service for any website. Amazon is one example of how a leading player is rising to the challenge. The online presence should match to consumer needs this what COVID 19 situation demands from eCommerce sector, while retailers who met the challenge effectively, and in time, we’re able to “weather the storm successfully”.
Post-COVID there would be more opportunity for them who wants to grow their online business, it is easy to play your business role but you need to think first, the essential demands of online shoppers for example. On the Amazon Middle East website, during the first few weeks of the pandemic situation brought a sharp increase in the demand for groceries, personal care items and medical supplies, Sales of multi-purpose home cleaning products increased by more than 400 percent, packaged foods by 380 percent.

Another point you need to take a look at during the situation the bulk buying was a new even that continues (B2B). Online platforms are vastly open so the risk of competition would be high.
Even after post-COVID customers would be looking for the best quality product within a budget. So all the points above are interlinked with each other the quality of product and satisfaction you give to the customer the quantity of profit you get. This is the simple calculation would help retailers soon after this pandemic.
Our government is trying hard to stabilize the situation and also suggesting retailer to bring their business online as it will help in the growth of standstill revenue for the past few months.

The best example is – A great start by Dubai as Dubai-based property developer Emaar has set-up a simulated Dubai Mall on the e-commerce platform noon.com for customers to shop virtually at many of the center’s well-known stores. Where your customer can easily find you. How smart they are!

In short Post, COVID-19 impact is becoming positive for a retailer or for new and re-energizing dominant eCommerce industry which is full of opportunities but all you need to start with a digital idea with great partners who will stand beside you along your journey with best social media marketing skill people in India.
In case you are a brand or retailer you can reach out us on www.digiecomm.com and we will be happy helping you out. DigiEcomm,your ecommerce partner , working with India’s top brands like bewakoof.
“With our core role in transforming a business’s digital presence – we are in the unique position to reinvent their brand for a more digitally focused world through design, content and interaction. The new signifiers of a modern digital brand – are user interface, integrated branded content and interaction.” Founder – Arshaan Nasir Shaikh
